Orders placed within Australia will be sent and delivered by Australia Post. For International orders they will be sent by Australia post but delivered by your local postal company.

Please allow for 1-3 days for dispatch. All delivery time estimations are not including handling time.

Australia (Through AusPost)
Standard Post: 2-6 Business Days
Express Post: 1-3 Business Days

New Zealand (Through NZPost)
Standard Post: 4-10 Business Days
Express Post: 3-6 Business Days

United States (Through USPS)
Standard Post: 10-16 Business Days
Express Post: 6-10 Business Days

Canada (Through Canada Post)
Standard Post: 10-16 Business Days
Express Post: 6-10 Business Days

IKIGAI GARAGE is not responsible for paying additional VAT charges for customs clearance. All customs is separate from the shipping cost and is out of our control. We cannot lower the value of orders to avoid potential customs. 

Lost shipments and stolen packages from doorsteps/mailboxes are not the responsibility of IKIGAI GARAGE and claims must be made by the customer to the appropriate carrier.

We are not able to offer returns or exchanges at this time. We have provided detailed measurements of each product to help you make the best sizing choice.

If there is an error on our part (due to wrong size or damage), please email us at info@ikigaigarage.jp and we will get it sorted out. Thank you for understanding.

IKIGAI GARAGE will not accept any items that have been worn, washed, or altered for any reason. We are not responsible for normal wear and tear.