Returns
All sales are final, we do not offer cancellations or refunds currently.
Please double check your shipping address & sizes of products before completeing your purchase.

In special circumstances such as receiving a damaged product upon delivery, a replacement will be sent to the customer. Photo proof of the damaged product is required to validate and complete the transaction for an exchange.

By the off chance we do accept a return or exchange, unfortunately we will not be able to cover the return cost of shipping to us. We will however cover the cost of shipping you out a new product.

IKIGAI GARAGE reserves the right to cancel any orders placed at any time if we deem it necessary. This could be due to pricing errors, unavailable stock, etc.

Shipping

All of our items are shipped out of Melbourne, Australia using Australia Post services.
Your local postal company will be the ones to deliver your order (USPS, NZPost, etc.) and you will be able to put your tracking number into their website.

After the product has been sent out for shipment, we are not responsible for any incorrect addresses input in the system by the customer. As stated, please verify your shipping information is correct before confirming your order.

Estimated Shipping times:
- Australia: 3-7 Business Days
- New Zealand: 5-14 Business Days
- United States & Canada: 7-20 Business Days
- Other: 12-25 Business Days